Does it Make Sense to Award one Dallas Pool Company as "Best"?

Yes and No...

Defining the best is more difficult than you would think.

If you do a quick google search "best dallas pool companies" you will see plenty of 3rd party sites claiming they have scored and ranked all pool companies in Dallas. This is far from the truth for many, many reasons including:

1. They have not transacted with the companies in any way.
   
   
2. They have never met the owners or the employees.
   
   
3. They have not called the companies or analyzed the service guarantees on their websites.
   
   
4. They have not contacted customers past or present of the companies.
   
   

And this has certainly not been done for every pool company in Dallas!

So what's going on here?

These sites are simply ranking a select few pool companies in the Dallas area that they have added to their database based on internet votes or reviews from their visitors. Often with no mechanism in place to verify that the reviewer was actually a customer of the pool company!

And problem with solely using 1-5 star voting is that no pool company can be all things to all people. Nor should it try to!

For example, a pool cleaning company could be considered worst because they are more expensive due to providing guarantees for things that you don't worry about.

To another customer that same company could be considered best because they desire the comfort of the guarantees due to the significant investment they put in designing & constructing their pool.

"Best" is a highly biased and idiosyncratic insignia. But we desperately want it to be objective.

So what to do?

We don't claim to have the perfect answer.

But one idea is to focus on pool company qualities that are universally desired and specifically promised by the company.

We compiled a list of what we believe are the most desired qualities in a Dallas area pool company, whether that be a pool cleaner or pool builder.

See if you agree...

Would you consider these qualities highly desirable?

• Accountability

  A pool company with their own proprietary job site tracking system that measures time spent on site and verifies before and after pool photos with GPS.
  
  
  
  

• Personable

  Having a cell phone number of a field manager who is always eager to help and discuss any concerns that may arise. Having direct access to a manager is one way a pool company can make each customer feel like a VIP.
  
  
  
  

• Responsiveness

  A well-staffed pool company that answers 98% of calls before they go to voicemail. A company investment to ensure you always feel like your call is considered important.
  
  
  
  

• Quality

  Using higher quality equipment, materials and the highest purity chemicals. Metal-based algaecides are cheaper but they are poisonous and perform similarly to Roundup. Higher quality chemicals trick algae into thinking that the existing chlorine is food and dies.
  
  
  
  

• Trustworthy

  Doing background checks on employees at the time of hiring is one thing, doing checks annually to re-verify their eligibility to be in your backyard is what a trustworthy pool company will do.
  
  
  
  

Sound like a wise choice to you?

If you agree that these 5 points are important for a Dallas area pool company to have, we invite you to try our services. Blue Science provides pool service, pool repairs, remodeling and new pool construction to DFW homeowners. After you experience our customer service and workmanship, maybe you will say we are the "best". We want to earn that word.

There are many good pool companies in Dallas, which is just one reason why we work so hard to keep our customers happy - we know they have other options.

Thanks so much for reading and good luck in your search for the best Dallas pool company!